Clinical Services Extending Primary Care

Carepointe® evaluates both clinical and non-clinical population needs, implementing a wide variety of remote and in-market care coordination services to reduce costs and improve member experiences.

Because technology alone cannot fix healthcare in our rapidly evolving, value-based, environment, VIZI created Carepointe®, a configurable care system to help enhance existing care management infrastructures and improve level of care, utilization and member engagement gaps.

Care Management Services – a technology enabled system of care management – has proven to reduce acute utilization, and improve cost and quality metrics for patients and health plan members.

Advanced Illness Management

AIM addresses the high touch / high need population with behavior and conditions most PCP groups lack the resources to manage.

Annual Wellness Visit

With a goal to have a higher percentage of completed AWV’s, VIZI’s processes are compliant, comprehensive and results based.

Chronic Care Management

CCM encompasses the oversight and educational activities that are conducted to help patients with chronic diseases and health conditions learn to understand their conditions and live successfully with them.

Clinical Concierge Center

VIZI’s CCC is a 24/7 service providing members and providers with information, coordination and delivery options, providing access to doctors, nurses and care service coordinators.

ED Care Coordination

Emergency Department Care Coordination is a managed care program that responds in near real-time to members registering at an ED in a prescribed area.

Medication Management

Medication Management is a strategy for engaging with patients and caregivers to create a complete and accurate medication list; the foundation for addressing medication reconciliation and medication management issues.

Member Assessments

Licensed Clinical Liaisons, according to scope of practice, perform in home and/or facility based assessment of patient needs to determine and coordinate services.

Palliative Care

Palliative Care focuses is on pain, symptom management for members with advanced stages of disease and illness and aggressive treatments. The palliative team generally includes: patient and caregiver; physician; social worker; nurse and CSC advocate. The team works together to keep the patient out of the ED and Hospital by addressing needs in home and keeping down the anxiety that often comes along with patients and families burdened with advanced disease and illness.

Post Acute & AIM Network

A virtually integrated delivery network of care providers that service Post-Acute or Advanced Illness patients for health plans MCOs and ACOs.

RN Intensive Case Management

Intensive case management is a service that involves face to face encounters with members to build a trusting relationship while providing on-going support to help them function in the least restrictive, most natural environment and achieve an improved quality of life.

Transitional Care Management

Transitional Care Management (TCM) is a focused program for members transitioning from an acute or post-acute facility back to the community.

Virtual Case Management

Virtual Case Management (VCM) is a special program performed by a health care provider who then takes charge of the patient’s care from the instant he or she has been discharged. It involves a medical professional engaging in one face-to-face visit with the patient and then additional non face-to-face meetings such as by telephone or a video call like Telemedicine.

Learn how VIZI partners with health plans and physician networks in sub- capitated risk relationships.

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